I and my fellow SIPP investors have experienced endless problems with this company over many years. the majority now revolve around bullying communication from its Property Team which constantly tries to devise ludicrous scams to force us onto its own block property insurance, despite our properties all having perfectly adequate insurance cover. they are clearly on some sort of incentive deal with their insurer. We've complained bitterly but they just won't behave. We are going to have to refer the issue to the FCA for the second time.I have also recently tried to correspond with Barnett Waddingham about a share trading account I have within my SIPP. This is quite an important issue. I wrote on the 3rd March to the mystery standard email address we are provided with (they don't provide an actual account manager contact) and received a standard response suggesting I'd receive a proper response within 5 to 10 days. It's now the 27th March and I haven't heard a peep. I just can't get a service out of these people.
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