National Grid Pension Scheme We are trying to transfer our pension from National Grid to a SSAS We were advised this process would take 3 months. We are currently at month 20. We have rung BW every week for the last 4 months and getting no where In this time our pension has dropped from £410k to £350k It is frozen for 5 more months, if it isn’t completed in this time, with the current market it will drop to £220k.This is a loss of £190k due to BW incompetence, passing us pilar to post with a severe lack of attention to detail (requesting documents numerous times we have already sent in.), lack of customer service (taking out details to call us back and not getting back to us)We thought we were at the final hurdle number 30, when they request evidence that I am employed and paying into a pension through the Ltd company we have set up for the SSAS… but the company hasn’t even traded yet as we haven’t had the funds into the SSAS, we have explained this 4 times within the last 5 months, they understand, then weeks later send another request. We have multiple stories like this from the last two years. Avoid (if you can) at all costs. Meanwhile we will be back in the phone daily now to try save our £140k drop before it’s too late.
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