Most people have to deal with a pension issue once or twice in their adult life. If it's anything like dealing with Barnett-Waddingham, once is enough.The customer service is non-existent. The one phone they have must be in a basement where no-one can hear it ringing. And IF you get to talk to someone, they never do what they say they are going to, and everything takes 4 or 5 emails and calls to force, cajole and beg them to do the job they say they do for a living.I honestly can't imagine a worst organization I've ever dealt with. We have no choice where the companies we work for place our pensions, but for your sake, pray it's not with these people.
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We are a leading UK professional services consultancy and part of Howden, at the forefront of risk, pensions, investment and insurance.
With a team of more than 1,700 people across ten offices, we work to deliver exceptional service through our commitment to trust, integrity, and quality.
We are a trusted partner for a wide range of clients in both the private and public sectors – this includes 24% of FTSE 100 and more than 15% of FTSE 350 companies.
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