Have been with BW for more than 15yrs and all was good until about two years ago. Because they have grown so much they have centralised activities which mean you no longer seem to be able to contact your client manager----after more than 18months with no contact from new client manager. My wife transferred her funds to BW and the whole process was messed up and although granted compensation by Fin Ombudsman never received an apology from BW. Now we are trying to move our funds elsewhere and they are proving awkward and difficult with no replies to emails. Even their cental office could not get anyone at Cheltenham office to answer this morning--hence my posting this review. They seem no longer interested in individuals but just keen on getting large group funds transferred. Sad demise of a once excellent provider!!
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We are a leading UK professional services consultancy and part of Howden, at the forefront of risk, pensions, investment and insurance.
With a team of more than 1,700 people across ten offices, we work to deliver exceptional service through our commitment to trust, integrity, and quality.
We are a trusted partner for a wide range of clients in both the private and public sectors – this includes 24% of FTSE 100 and more than 15% of FTSE 350 companies.
We leverage our deep expertise to bring innovative solutions, ensuring long-term value for our clients through strategic insights and dedicated partnership. See more
