I wouldnt rate any stars if I could. This company makes me laugh saying they are professional. They are far from it, my fathers pension got stopped 2 months ago on the basis that there was a "possibility" that he had passed away. So instead of phoning us and finding out and surely needing an actual death Certificate to stop the pension they stopped it anyway based on this loose piece of hearsay. My Father is very much alive and kicking and we now have to resend all the necessary paperwork back to you to prove this which is a massive inconvenience considering its actually your companies fault. This has been very distressing to my mother and I will be emailing you in regards to a written apology.
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We are a leading UK professional services consultancy and part of Howden, at the forefront of risk, pensions, investment and insurance.
With a team of more than 1,700 people across ten offices, we work to deliver exceptional service through our commitment to trust, integrity, and quality.
We are a trusted partner for a wide range of clients in both the private and public sectors – this includes 24% of FTSE 100 and more than 15% of FTSE 350 companies.
We leverage our deep expertise to bring innovative solutions, ensuring long-term value for our clients through strategic insights and dedicated partnership. See more
