Shocking experience. I have requested a transfer value 5 times and every time they say “we cannot calculate at this time”.They are very VERY untrustworthy, if I could give -5 stars I would. Unfortunately they took over as my occupational pension provider. TF gave me my transfer value on the spot however, since they took over I have called 5 times tried contacting them 3 times from the “contact us” link and every time I get the same response.I am loosing out financially because they cannot complete my request.It’s MY money! This is crazy, I can honestly say hand on heart that this is the most unprofessional dodgy company I have ever dealt with. Run a mile away if you can and don’t voluntarily give these incompetent fools your money.
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We are a leading UK professional services consultancy and part of Howden, at the forefront of risk, pensions, investment and insurance.
With a team of more than 1,700 people across ten offices, we work to deliver exceptional service through our commitment to trust, integrity, and quality.
We are a trusted partner for a wide range of clients in both the private and public sectors – this includes 24% of FTSE 100 and more than 15% of FTSE 350 companies.
We leverage our deep expertise to bring innovative solutions, ensuring long-term value for our clients through strategic insights and dedicated partnership. See more
