My daughter who has special needs attended their Woodford club for a week. Before booking I called and was assured that that they can cater for a special needs child and they have processes in places to deal with everything. She was left with no support at all and was left with other children unattended. She was bullied and asked by other children to say and do things which were completely out of her character. She doesn’t even know the meaning of those words. On the last day, they told me that my daughter had been doing this, which I categorically said she didn’t know about these things.It has been over 4 weeks, and we still have panic attacks about what she must have gone through.We just had a meeting with her school headteacher and asked them if our daughter has used these kinds of words. They were shocked and exactly echoed our fears about her being bullied there.If you have a special needs child, please stay away. They have no processes in place to cater to their needs. I will be taking this further.
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The UK's favourite school holiday childcare provider!
Giving Children an Unforgettable Holiday Experience for 30+ Years
For over 30 years, we’ve been a market leader in running fun-filled, Ofsted-registered holiday camps for children during Easter, summer, and half-term breaks. Our mission is simple: to give every child such an amazing experience that they can’t wait to come back!
We offer a full day of fun from 8am to 6pm, giving children plenty of time to explore, play, and make memories – and giving parents peace of mind.
With over 80 activities to choose from – including swimming (at camps with pools), team building, sports, arts & crafts, plus exciting specialist options like motor sports, archery, and fencing – we’re proud to be the only provider that lets children choose their activity every single session.
Parents can rest easy knowing safety and quality are at the heart of everything we do. All our staff are enhanced DBS-checked and trained for the activities they lead, with qualified Early Years Managers on site. Our excellent staff-to-child ratios mean every child is supported, encouraged, and included.
Whether your child loves to be active, creative, or try something new, our camps are designed to inspire confidence, build friendships, and create memories that last long after the holidays are over.See more
