I have been to Spain many times and have never had a bad steak so when I stumbled across this site,and everything was on offer I ordered £300 of meat of which close on £200 was for 4 rib steaks, 2 Galician rib and 2 Rubia Gallego.We tried a Galician rib steak first. It was absolutely totally inedible! and we did try. I think even a meat grinder would have gone blunt because it was so so tough and no amount of chewing (and I do have all my own teeth) made it fit to swallow. I sent Basco a photo of the chewed inedible meat and complained and after some back and forth Basco refunded the cost. As I said to them, had they been local I would have sent every thing back for a refund in accordance with the Sale of Goods Act - Goods "Not as described"We then tried a Rubia Gallega steak.This was slightly better in that approximately 50 percent was edible but the other half was the same as the first steak - inedible! So tough, really really tough and so again no amount of chewing would do the job.It was actually quite bizarre in that one side of the steak was edible and the other side was not! The best way I can describe this is as if it was a T-bone and the meat to the right of the middle bone was edible and the meat to the left was not.I note that one reviewer had a similar experience.I emailed Basco but they have not deigned to reply.We now have 2 more steaks in the freezer which based on our experience so far will be fed to the foxes in our garden. And as much as we like to feed the foxes we do not usually spend circa £50 per kilo to feed them.Most reviews on the site were good which I find a little strange as they did not gel with my experience at all. Such that I am wondering if I got the same steaks as other customers were supposedly reviewing.Is my unfortunate experience just bad luck? At these prices there should be consistent quality in supply which is clearly not the case.I will not be spending any more money with this company.Given the lack of any response from basco I have decided to update this review as and when I try the other meats I purchased.We just tried the La Grima Iberica.Basco say "beautiful, flavourful cut of pork that melts in your mouth – Grilled medium rare, it has a juicy, tender bite and a full mouthwatering flavour that speaks of its free-range acorn fed source".To say this is a misleading description of the meat that we tried is an understatement to say the least.The meat we received and cooked looked like scrag end cuts ranging in size from an inch to 4-5 inches long and thin. Totally different to the photo on their web site which looked much thicker and chunkier.I am a competent cook and the meat was cooked as Basco suggested. "Juicy, tender bite and a full mouthwatering flavour" It Was NOT.Whilst it was edible, it was a million miles from Basco's description. And SO NOT worth the price!I am very tempted to refer them to the Trading Standards authority for selling food "not as described" which is an offense under the Sale Of Goods Act.
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Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.
