I strongly advise against using BASE.My mobile services were blocked in May due to an unpaid bill, which I fully acknowledge. However, they still charged me for June, despite the fact that I had no access whatsoever to data, calls, or texts during that time.When I contacted customer service and explained the situation, their response was dismissive and robotic. They insisted that the charge was valid because their system “prepares invoices in advance,” even if no services are actually delivered. I was more than willing to pay what I owed for the months when I actually received service, but BASE flat-out refused to correct the unjustified charges.This kind of behavior — charging for undelivered services and refusing to correct it — is not just bad customer service, it’s an unethical business practice.Avoid BASE at all costs. You’re better off with a provider that respects transparency, fairness, and their own customers.
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