I bought a sim card for €15 and was told it would be active no later than the next day. After two days it still wasn't so I contacted BASE through their chat and they said it was very strange and to go back to the shop. I went in and then they told me it would actually take 3 days to activate. Over 72 hours later I still did not have a working sim card. I then contacted them again and they said that my number was deactivated 30 minutes after initial registration! No one bothered to tell me and they made me go to the shop three times over three days. They totally mucked me around and wasted my time. I also couldn't get through to their phone number. I am now waiting to get a refund, in the meantime I went to another provider, got a sim and it was active immediately.
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