It was great, until it wasn't.
My website was deleted in error (by me, I wasn't paying attention). I followed all the steps they told me to keep my website from being deleted (immediately sent a email to the email PROVIDED BY BASE44) to cancel my request, and that it was a mistake. 7 days later my account was completely deleted. I never heard back from BASE44 after my initial email. I Google for a telephone number, they don't have one, 🚩.
I managed to find a different email address, an address previously NOT PROVIDED BY BASE44, to which I email and finally received a response back. You know what it said? That the email I used was the wrong email address, my account is gone forever, and my credits are gone and I will not be getting a refund for the credit that were just added to my account the day before. So like I said, great until it wasn't. Lost over 6 months of work and they didn't even pick up a phone.
I sent a 2nd email confirming whether I would be getting a refund for the credits I lost. Their response, We already answered your question and forwarded their original email. Run for the hills people, as fast as you can and DON'T LOOK BACK!
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