I ordered my basket for Valentine's Day for my girlfriend who has been graciously taking care of me after i broke my ankle. The basket I picked specifically had truffle sausage which I knew she would love since she loves truffle, it was supposed to be the center piece of the basket, however, I received a beef summer sausage and when I emailed about the mistake, customer service basically just told me "you signed our terms and agreement so deal with it". That's the way I felt the response meant. Although it was delivered in a timely manner and the arrangement was nice, I was not impressed with the lack of customer service and the wrong item, regardless if a change needed to be made at the last minute. I wish someone would have asked me to pick something else rather than just picking for me, especially because I bought the basket based on that truffle sausage. Nice arrangement, but most likely won't be buying again.
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Connecticut Baskets is an online-based gift basket company offering a wide array of curated gourmet baskets ncluding wine, cheese, chocolates, and spa items with customizable add‑ons and free delivery to the U.S. and Canada on orders over $100.
