On November 27, 2022 I was shopping in the Bass Pro Port St. Lucie Florida location. I was applying for a bass pro rewards credit card. The counter assistant failed to return my drivers license back to me. At one point I asked for it back because I didn't want to forget it and the employee declined. The Bass Pro employee let me leave without it. A few days later I called the Bass Pro location to let them know that my drivers license was never given back to me. I talked to three different people at the Port St Lucie FL location and nobody was able to tell me what happened.It is the responsibility of the Bass Pro employee to return all personal identification back to the customers. And now I have a $33 cost involved in replacing my drivers license. This doesn't seem fair to me even considering that I spent over $700 on that day in one of your stores and my daughter had her picture taken with Santa. I've been shopping at Bass Pro Shops for 25 years. I would like to hear back from someone in the corporate office concerning this issue. I should not of had to spend $33 of my own money and the added inconvienence due to an employee mistake. Bass Pro shops response will determine where I'll choose to buy sporting goods products for the next 25 years.
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