I had a full shopping cart of hunting cloths, I was at checkout on my BP app an it crashed. Went back in on the app checked to see if the order went though nothing there, checked my email for a confirmation nothing there, so I reloaded my cart an checked out. 10 min later I got 2 confirmation emails for both orders, I called immediately to cancel 1 of the orders. I was told sorry it’s already processed you’ll have to wait until you get it then file for return a once we get it back then we will issue a refund!!!! Yet you can’t cancel an order until you get the email and you don’t get the email until it’s processed which per there process is already to late. It’s still on the rack yet it can’t be canceled now because there site crashed I have to take time out of my schedule to return since I live 4 hrs from the closest BP. Refuse to do business with a company with such terrible customer service. BP lost another customer today.
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