basspro.com

1.7
1.7 Based on 340 reviews

The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishi...

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Rogers Brown
Bass Pro Lost My Kayak

Let me set the stage before I get into it. I am a full time RVer traveling the 49 states fishing every state. I looked and compared and finally decided on the 106 PDL. What a great fishing platform. I then found it online at bass pro where I am a pro club member and ordered it on January 30 with the anticipation of receiving it on the 8-10 of February. Now I pay my bills immediately so once I purchased it through my pro membership (bass pro credit card) I immediately paid it off not thinking about the nightmare that was about to unfold. The 8th came and went then the 10th and still no kayak. I called corporate bass pro and they said it shipped on the second. Now I must tell you that I move every 2 weeks and had allocated enough time for the shipment to arrive. Now I’m out of time and had to extend my time at the RV park that I was in and cancel my next RV park, the total cost of $1700. Which at the time I figured what the heck I’m getting my kayak that’s all the matters. Bass pro uses a shipping company by the name of ABF shipping for their kayaks. So I called ABF shipping to find out where my kayak was. They said they had a lot of crates in Dallas and it should be expedited for the 14th. When the 14th came and there was still no kayak I called them back and now they have lost the kayak. How can you lose 116 pound kayak? At any rate I have extended here and they have lost the kayak and bass pro just canceled my order. They are sold out now and I have $2000 of my money and I have no kayak and am out $1700 for extending and canceling my next RV park. I am beyond frustrated. My Google reviews get over 250,000 hits and I feel bad but I’m going to have to review bass pro and ABF shipping for this. I’m sure the people will see it and not order from Bass Pro. Also when I called corporate Bass Pro their reply was to offer me a $20 gift card a 1% hush-hush fee to try to appease me and make me feel better. I literally laughed and said that was a slap in my face it wouldn’t even put a gas in my truck to go to pick it up at Bass Pro. $3700 out of my pocket and no kayak.

1
Date of experience: Feb 17, 2022

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Business Details

  • The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishing accessory imaginable for bass, trout, saltwater trophies or what ever your fishing adventure requires. Large selections of hunting gear includes name brand products, rifles, handguns, black powder arms, bows, treestands and accessories. Complete offerings of name brand camping, climbing and athletic equipment, as well as huge assortments of men's and ladies' outdoor sportswear.See more

  • language https://www.basspro.com

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