I purchased a boat from the Bass Pro in Grapevine Tx and had a terrible experience. My boat had to be ordered and i was kept in the dark pretty much the entire time. I had to call to find out if my order was processed or if the boat was even shipped. When i got there to pick the boat up I had to point out to them the trailer jack was damaged, the boat was missing a plug and the fuel gauge did not work. They told me the fuel gauge is not reading correct due to the boat not being level. They said it had 6 gallons of fuel in it. I refused to accept there bs response so they put more fuel in it and the gauge still read zero. They spent 45 min messing with it and got it reading . I got home and found out that the gauge is 6 gallons off which is significant because the tank is only 19.6 gallons. Also when i got home, i discovered they did not give me a key for my storage on the boat. So now i am dealing with trying to get a key. On my other boat purchases from express and skeeter, the boat came full of fuel and i had excellent customer service. A laughable thing is they didn't even give me a float for my ignition key. Small things such as a key float go along way to make the customer happy. Needless to say my next boat will come from a place that values the customer, not just their money.
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