I purchased a hot water tap from Bathroom House, and the experience has been a nightmare. Since installation, the water has a persistent, foul chemical/plastic taste that makes it completely undrinkable. Despite the company’s claims that the tank is stainless steel, there is no evidence of this in the product documentation, and the taste suggests otherwise.Worst of all, the company has completely ignored my attempts to resolve this. I have reached out multiple times to arrange a return for this faulty item, and I have met a wall of silence. It seems they are happy to take your money but disappear when their product fails. It is unacceptable to sell a product for human consumption that is clearly unfit for purpose and then refuse to communicate. Save your money and your health—shop elsewhere.
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Bathroom House is a rapidly growing Omnichannel UK bathroom retailer, supplying branded products and in-house designs to suit all needs and tastes, offering Click & Collect and great delivery service nationwide and worldwide, supplying branded products and in-house designs.
We are passionate about bringing real value into our customers' lives and businesses. One day it may be sending a replacement basin tap to one of our customers in the Highlands. The next day it may be supplying 120 bathroom suites to a Hilton hotel in London.
No job is too big or small either way because we are passionate about providing the highest quality bathroom products for the home and commercial sectors. We are also committed to giving our customers the best prices possible. We continually check the market to help keep our prices competitive, which is excellent news for you. Not only do you receive unbeatable quality, but you also receive unbeatable prices!
Our easy-to-navigate website has thousands of quality products, including modern bathroom suites, traditional bathroom suites, bathroom furniture, washbasins, bathroom taps, shower mixers, shower enclosures, bathroom heating, lighting, mirrors, kitchen taps, accessories, and plumbing parts. Once you have found the products you are looking for, we can offer excellent delivery options, including a next-day delivery service or click-and-collect from our trade counter. What's more impressive is the aftercare you receive should anything go wrong. Our dedicated customer care team will be available to help you.See more
