Paid near £100 for a bathroom mixer tap with 10 years warranty from Bathroom House Amazon during covid period, the item arrived with the handle assembled wrong way round (later video shows it is caused by a tap internal part assembled in wrong direction), I gave a goodwill to the company to keep it (also because it costs to remove it). After 2 years occasionally use, hot water tap build up a problem. Since there are 2 problems, so I asked them to fix it under 10 years warranty, as it is clearly a manufacturer faulty. I was given a video and asked me to dis-assemble and assemble parts inside the tap myself to fix it. The company is expecting the customer to be a plumber, engineer and work for them to fix the manufacturer issues. The tap mixer completely makes the bath feature not usable, fortunately we have an en suite as an alternative. I wasted money 3 times: buying, installing and removing. The quality is bad and 10 years warranty is a joke. Avoid at any cost. I would give 0 star if I can.
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Bathroom House is a rapidly growing Omnichannel UK bathroom retailer, supplying branded products and in-house designs to suit all needs and tastes, offering Click & Collect and great delivery service nationwide and worldwide, supplying branded products and in-house designs.
We are passionate about bringing real value into our customers' lives and businesses. One day it may be sending a replacement basin tap to one of our customers in the Highlands. The next day it may be supplying 120 bathroom suites to a Hilton hotel in London.
No job is too big or small either way because we are passionate about providing the highest quality bathroom products for the home and commercial sectors. We are also committed to giving our customers the best prices possible. We continually check the market to help keep our prices competitive, which is excellent news for you. Not only do you receive unbeatable quality, but you also receive unbeatable prices!
Our easy-to-navigate website has thousands of quality products, including modern bathroom suites, traditional bathroom suites, bathroom furniture, washbasins, bathroom taps, shower mixers, shower enclosures, bathroom heating, lighting, mirrors, kitchen taps, accessories, and plumbing parts. Once you have found the products you are looking for, we can offer excellent delivery options, including a next-day delivery service or click-and-collect from our trade counter. What's more impressive is the aftercare you receive should anything go wrong. Our dedicated customer care team will be available to help you.See more
