Really poor experience with Bathroom House. I ordered a vanity unit from this retailer purely because it was the only website which had it marked as being ‘in-stock’. 2 days later I received an email stating their systems had allowed the item to be ‘oversold’ and they couldn’t supply it after all. Reluctantly I agreed to wait, on the understanding that it would be sent when stock was apparently due the following week. Well today I received another email saying they couldn’t meet that promise so I have cancelled my order and found an alternative. Having read other trustpilot reviews it appears that this is standard practice with bathroom house - knowingly misleading customers and encouraging a sale knowing that they will not be able to fulfil the order. The item is still wrongly listed as being in stock on their website as I write this which is disgraceful. Unfortunately this business is untrustworthy and the practice of knowingly selling items they do not hold in stock is extremely underhand. I would not recommend Bathroom House.
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Bathroom House is a rapidly growing Omnichannel UK bathroom retailer, supplying branded products and in-house designs to suit all needs and tastes, offering Click & Collect and great delivery service nationwide and worldwide, supplying branded products and in-house designs.
We are passionate about bringing real value into our customers' lives and businesses. One day it may be sending a replacement basin tap to one of our customers in the Highlands. The next day it may be supplying 120 bathroom suites to a Hilton hotel in London.
No job is too big or small either way because we are passionate about providing the highest quality bathroom products for the home and commercial sectors. We are also committed to giving our customers the best prices possible. We continually check the market to help keep our prices competitive, which is excellent news for you. Not only do you receive unbeatable quality, but you also receive unbeatable prices!
Our easy-to-navigate website has thousands of quality products, including modern bathroom suites, traditional bathroom suites, bathroom furniture, washbasins, bathroom taps, shower mixers, shower enclosures, bathroom heating, lighting, mirrors, kitchen taps, accessories, and plumbing parts. Once you have found the products you are looking for, we can offer excellent delivery options, including a next-day delivery service or click-and-collect from our trade counter. What's more impressive is the aftercare you receive should anything go wrong. Our dedicated customer care team will be available to help you.See more
