Ordered tap from this company based on online dimensions displayed. A totally different tap was delivered. The original order was for 2 items, they delivered 1 and the wrong item. Called to explain and was told to re-order and pay again. I did this and hey presto, same wrong item is sent again. Called again, this time to be told, oh its not the wrong tap, its a different tap as the one on the website is incorrect and this is the replacement. I explain I ordered based on measurements on the website. Was told, oh these are not always accurate. Very unhelpful. They then sent the wrong returns labels and return information. So I had to contact again for the correct one and now I am told I have to wait 28 days for a refund to come. They take your money twice, for something, but take 28 days to refund it. Hopefully the refund will come, but avoid this company OR do not rely on what is said on their website!
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Bathroom House is a rapidly growing Omnichannel UK bathroom retailer, supplying branded products and in-house designs to suit all needs and tastes, offering Click & Collect and great delivery service nationwide and worldwide, supplying branded products and in-house designs.
We are passionate about bringing real value into our customers' lives and businesses. One day it may be sending a replacement basin tap to one of our customers in the Highlands. The next day it may be supplying 120 bathroom suites to a Hilton hotel in London.
No job is too big or small either way because we are passionate about providing the highest quality bathroom products for the home and commercial sectors. We are also committed to giving our customers the best prices possible. We continually check the market to help keep our prices competitive, which is excellent news for you. Not only do you receive unbeatable quality, but you also receive unbeatable prices!
Our easy-to-navigate website has thousands of quality products, including modern bathroom suites, traditional bathroom suites, bathroom furniture, washbasins, bathroom taps, shower mixers, shower enclosures, bathroom heating, lighting, mirrors, kitchen taps, accessories, and plumbing parts. Once you have found the products you are looking for, we can offer excellent delivery options, including a next-day delivery service or click-and-collect from our trade counter. What's more impressive is the aftercare you receive should anything go wrong. Our dedicated customer care team will be available to help you.See more
