Our pet insurance company refused to pay for medicine because money grabbing Bath Veterinary Group had applied a mark-up of well over 300%When I called them out on it, they banned me from their Practice and stated they would refuse to treat any animal belonging to me, ever again.An extreme and vicious response.We switched to Kelston Veterinary Group and it has been a breath of fresh air - they are an independent company and have the wellbeing of your pet at heart, rather than ripping people off.Bath Veterinary Group are greedy and only ever gave mediocre care to my pets at best.They have a high turnover of staff because they exploit young vets & don’t pay them well - I had that directly from one such young lady on her last shift. Being struck off happened a while back and I can’t remember the exact date so clicked on this month.I am not surprised in the interim to see masses of other poor reviews and despite some years having passed, the upset to me caused by Bath Veterinary Group still rankles.
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