More money orientated than animals... They squeeze you for everything. I was charged for the vet confirming after 10 seconds my dog had a limp from the video I taped. (even my children could see the limp!!) Vet did not even examine nor treat the dog at that appoinment... Asked to make another appointment. This is only one of the many grieviences I have with Rosemary Lodge. They use to be good with great customer service but now they all seem to read from the same script. Get more money from the pet owners!! Animal care is secondary to the ££ and they don't seem bothered.
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