I used this vet group since 2010 (11yrs) sadly each year the group has lost abit of its morals and in turn appeal for me. When I first joined the group generally went out their way to help their animals and their owner's but in recent years they are nothing more than a money making bussisness. The last 3 years with this group has been nothing but miserable, a few issues from the last 3yrs, large dog breed being invited to attend the cat clinic; vets not informing me about my practice changing to a cat clinic. Rude staff, lack of empathy/euthnics/morals. My actual cats details never seem to easily come up, compassion for animals thrown into the abyss........ The pet plans also a waste of money specially when they refuse to give you the treatments you have paid for which is whats happened to both myself and people I know its shamefull. If you think your doctor surgery Receptionists are something else then you havent meet bath vet groups receptionists they are next level when dealing with sensitive issues and seem very out of place. I used to recommend this vets but I wouldnt anymore they literally just want your money. Reason I left this vet group was Animals don't come first, lining pockets is their game.
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