This was one of the most frightening flights I've ever had and a complete failure on the part of the airline. We were compelled to endure sweltering conditions in the cabin for over an hour without air conditioning, making it unbearable. Passengers were struggling to breathe, with some requesting oxygen, babies were crying, and many were shouting for assistance. I genuinely feared for our safety and experienced severe anxiety — I couldn’t breathe properly and felt endangered. This wasn’t merely uncomfortable — it posed a serious safety concern in 2025. Additionally, the airline lacked sufficient food and drink options, and there was no change available for passengers to purchase anything. This is not how an airline should operate — particularly when the health and well-being of passengers are at stake. I will never choose this airline again and firmly believe they should not be allowed to operate flights to or from Australia until they address these unacceptable safety and service issues. If you prioritize your comfort, safety, and peace of mind — avoid this airline.
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Maskapai penerbangan dengan layanan penuh yang beroprasi sejak Mei 2013. Batik Air melayani penerbangan ke berbagai kota di Indonesia dan Internasional. Merupakan bagian dari Lion Air Group.