On October 8, 2025, I visited Batteries Plus in Longmont to have my keyless remote programmed and to obtain an extra key for my 2021 Jeep Compass.Before starting the service, the employee assisting me informed me that I would need to sign a form stating that if the programming did not work, I would still be responsible for a $90 service fee. He asked me to sign the form and make the payment before beginning the workSince I did not have my glasses with me, he filled out the paperwork on my behalf. After about 12 minutes, he told me that it was difficult to program and that he could not get it to work. It appeared that he did not even attempt to program the key properly, and he refused to refund my money.I believe I was scammed by this store. I feel very strongly that this was an unfair and possibly predatory practice, especially targeting elderly customers. I plan to report this incident to the Consumer Protection Agency, as this seems to be another
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