I purchased a Duracell Ultra battery for my truck, part #SL165XM. This battery has a 3-year warranty. I purchased the battery approximately 18 months ago at the Laguna-Elk Grove store. I called and said the battery is dead and will not charge. The man in the store said that the battery must be brought in with a full charge to be tested. I said that won't happen due to the battery will not charge. He said there was nothing he could do and that they lose customers over this. I said you have lost another one. I went to Costco and bought a battery there. Should have done this the first time. Poor service and warranty is useless.
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