I bought a UV Sanitizer at the Batteries & Bulbs store in Brandon, Florida on a Sunday and returned it the next Saturday. The cord to plug into the machine was defective and broke off when I plugged it in. I returned the item to the store and the young man said he would have to call his manager. He did and then told me he couldn't take the product back because it was not able to be sold because the cord was broken. WHAT!!! Of course it is not sell-able - it was defective! The product should have been returned, customer reimbursed and the product returned to the manufacture. Terrible customer service and I'm out $34.99 + tax. I spent over $100 on batteries but I will buy batteries somewhere else not.
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