was there to replace the battery in my Dell Lap top, A latitude. I got the battery installed promptly in less time than they gave me, 1 hr they said. I took the lap top home and plugged it in to recharge the battery. After a few hrs of charging it showed zero charge! I got on line and checked battery issues.I ended up taking the laptop apart and taking the battery out after watching a You Tube video... it was easy... took the batter out, reinstalled it and made sure all was connected properly... it started charging again and showed the power cord in the Bios.Cost was 150.00! The betteries go for 25-30 dollars on line... I should have just ordered a battery for it and installed it myself and saved over 100.00 dollars! Talk about a rip off! I doubt I will go back there for anything as the prices are outrageous. Then I had to disassemble my laptop at home to fix what they were supposed to have fixed for 150.00!
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