I purchased a battery for my vehicle at a price of $149. in March of 2020. From the store in Douglasville Georgia. The battery had a full warranty until March of 2023. The battery died on me in June of 2022. I took the battery out of my car and took it back and explained that the battery had an issue and would not start my car. The store associate asked me if I wanted him to test the battery. I found that question to be unnecessary since I had explained to him already that the battery had an issue and would not start my car. Whatever it takes to warranty the starting of my vehicle was what I wanted. He proceeded to test the battery voltage and then told me that the battery seems good. We just stared at each other for a second and then I said "the voltage may be good but this battery will not start my car". Perhaps he wanted me to accept that answer and go back to my vehicle and try it again. After another few seconds of face to face staring, he said let me get another tester. On his way to get another tester, he answered a phone call at which time his assistant retrieved the tester, applied it to the battery and indeed stated that the battery was defective. He stated that the battery should provide 800 cold cranking amps but was only producing 29 cold cranking amps. The assistant explained that to the associate when he got off the phone. It appeared that the associate was not too happy hearing that and took the tester from the assistant and said let me check that. Finding the same results, he finally agreed to give me a replacement battery, But it is going to cost me an additional $43. since the price of that same battery has increased since my purchase 2 years ago. My issue is that I am sure that if that battery had been on sale for $43 less at this time, they would not have given me a new battery and said plus here is $43 in addition since it is on sale at this time. They made me feel like I was an inconvenience to them because I was asking for what they promised and what I deserved..
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