Upon arrival to the store location 5010 North High Columbus we were greeted in a respectful manner how can we help you? I proceeded to let them know I had called the store previously and inquired about a car battery, I then also let the gentleman know I had already purchased online but we wanted to have our battery checked first like they said they would do. So we proceeded to go out to the car where he checked the battery, and the test prove that it was needed, I asked how did he know and he told us that it was only putting out 400 CCA and this was a 690 CCA , but it was bought back in 2015 which was purchased at this very store, he just was not very talkative or friendly at all and the look on his face was not one that you wanted to approach. So I asked him if he was having a bad day or if another customer had given him a bad time and he said no ma'am so I said well you look like you're pretty put off and he still had that demeaning look like he just didn't want to be bothered with anyone any customer that is. So after he completed his task and put in the new battery because we ended up needing a new one, It had already been purchased online then it was installed and we left. Needless to say this was not a good first impression of this employee. This is why the rating is only two stars.
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