I pre-ordered a new item from Games Workshop, it was limited to one per customer so I only ordered one. My order was confirmed and the money was taken from my account, everything looked fine. Two weeks later, when Games Workshop orders usually ship, I looked at the tracking details to see if my order is on the way, only to find out it was cancelled the day after I placed my order. I had no email from the company, no reason why it was cancelled, and because it was a limited-time item I've now missed out. Looking at the rest of the reviews, this is a common issue with this company so please avoid them and shop at their competitors instead, they will respect your time.
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