battlegroundgaming.co.uk

3.8
3.8 Based on 193 reviews

...

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Jerri Powell
Pre order cancelled after 3 weeks without explanation.

Placed my pre order end of January, received a follow up email two weeks later informing me the items would be dispatched as soon as available. Waited SIX weeks, no communication so I sent them an email enquiry about estimated delivery as GW now had the items in stock on their website. Didn't get a response. Two weeks after that I get an email informing me order was cancelled without explanation and refund given. Just over two months they had control of my money and will now have to wait 10 days to see if the refund actually appears back in my account. Will not be ordering from them EVER again. Terrible service, feels like a scam. Wish I had seen all these negative reviews before ordering from them. Lesson learned.

1
Date of experience: Mar 31, 2025

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