An edit on 24/04/24 after seeing a recent spate of 5 star reviews on this site I wanted to mention that I have still heard nothing from battle ground gaming even after sending a couple of emails. I would call these reviews dubious in the manner they have appeared. -----------------------------------------------------Purchased some terrain on Feb 13th, received part of the order finally on 9th March. So that order alone took nearly a month to get to me. I wanted to be understanding and didn't email during this time as the banner on the store website says something about been a few days behind after time off so I left alone just expecting sooner or later my stuff would arrive. Anyway I received part of the order on March 9th as mentioned and well expected I'd be refunded as that would make sense. No communication from battleground about the order been short or anything else. So we get to March 18th and I decide to send an email. at this point I have received no acknowledgement from the store about the item missing or mention of a refund for missing item.I send further emails on March 26th, April 3rd, Apr 6th and Apr 10th. Still received no acknowledgement of emails sent, part of the order missing or a refund.I would take the advice of others and spend your cash elsewhere. Personally I will have to look at my options as to how to follow up with complaints else where and email gamesworkshop to mention that one of their stockists is behaving in this manner as clearly others have had issues getting refunds.
Claim your business profile now and gain access to all features and respond to customer reviews.
