Poor poor service, Purchased veichle on assured report which is extra when car arrived the EML light was on put in claim , BCA collected car after being told collection day waited no one turned up three times, when car was returned I received my credit note which was less than my invoice by £100, seems like BCA charge ACC customers for their mistakes when doing assured reports, purchased car 16th Dec,25 now 6th Feb 26 still waiting for refund
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