Company is very confused about their own coverage.We are new to this company, and probably call them on average twice a month. Out of 4 representatives, 2 said they cover preventative maternal care regardless of if the deductible is met, and the other two have said the opposite. I know people like to joke that insurance is a scam, but there's no worse feeling than thinking a $500 bill has been voided and taken care of by a great health insurance company, just to later they misinformed us multiple times, and we actually owe that money in full, wasting multiple hours of time on the phone with Blue Cross AND with the billing hospital.I really wanted to like this company and get off on the right foot, but they clearly don't know their own policies any better than I do.
Claim your business profile now and gain access to all features and respond to customer reviews.
Buy health insurance from BCBSIL. We offer individual, family and Medicare supplement plans for your health care needs, so get your free quote today!
