I deposited ₹2000 on BC.Game using my CRED wallet and now they are asking for a bank PDF statement to verify the payment. The problem is that payments made through CRED wallet do not provide a bank PDF statement for that specific transaction.I already explained this to their live support and offered to provide:• Screenshot of the CRED transaction• Transaction ID / Reference number• Payment confirmation detailsBut they are still insisting on a bank statement that simply does not exist for wallet payments.This is extremely frustrating and makes the verification process impossible for users who pay through wallets. I am willing to provide any valid proof of payment, but the support team is not offering a practical solution.Very disappointing experience so far. I hope the support team resolves this issue quickly.F-1859397053973994264
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