Issue: Misleading Deposit Bonus, do not deposit without reading first as you will not get your deposit bonus outright.BC.Game or, BCGame.com offer a four tier deposit bonus which states “BC.GAME offers an exceptional 4 rewarding deposit match bonus. This is an excellent opportunity to earn additional Crypto and acquire our unique Crypto coins, BC Dollar (BCD) which you can use at your discretion.This statement clearly states “Which you can use at your discretion” this is an entirely false statement.BC.Game instead lock the deposit bonus you have received and will gradually release your bonus amount back to you depending on how much you wager and grow your account tier. You will not receive the deposit bonus in full to play, they instead make you earn it after the fact via continued wagering.This means you will need to wager $1000’s more to even get a piece of this deposit bonus back.User: 18564668Ticket ID: 306011Please note that they will state after the fact that this is all detailed in their terms and conditions but to be clear they do not state that your BCD will be locked when depositing only after the fact and as per the statement above clearly misleads users into depositing assuming you will have your deposit bonus ready to play.Please note that upon raising this ticket as a formal complaint I was advised by support that the ticket does not exist. Be very wary of this platform.Note: This complaint, transcripts and screenshots will also be submitted to their licensing provider as a formal complaint for misleading users.
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