I waited for 3 hours for my ticket turn i sitted on front of the monitor just to never missed my turn i asked also the guard if possible my ticket number will reached before the time i came 3pm and it was already 430pm they will closed 530 pm and still the serving number of opening account is 3033 and mine is 3036 after while its came 3034 then 3035 they called no one so i waited mine then suddenly 3037 came i was shocked i didnt saw my number then i went to the teller to asked im still here waiting the teller no 6 the lady i didnt got her name wasnt nice she told me she called the number how come? And she really insisted and very rude asking me what will i want to do hello?? Are you okay???and my temper raised caused she persistently insist it and the 3037 was already sitted it was very disappointing no customer service at all i was there waiting for the whole time and they turned me down this was happen in tamiya basak lapu lapu branch never again to the bdo your not the only bank and kindly trained your staffs to havev CS manners its not because you are not wealthy looking they will turned you down this was happen on monday feb 17 2026…NEVER AGAIN!
Claim your business profile now and gain access to all features and respond to customer reviews.
