I have been a long time customer of bdo. I used to bank with one of their branch and I am happy with their customer service. It's just I transferred my accounts to bdo Sm San lazaro for the purpose of doing my banking even on weekends, but I would say I regret doing such. The bank employees there dont know what real customer servce is. They dont even know how to smile at their clients. They seem to be caught up with a lot of clients that they forget already to atleast make their clients feel that they are happy to serve you. Its like they just want to finish the transaction and get rid of the client.
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