I just cannot believe so much people still bank in BDO..poor customer service. A friend lost his money from stolen card emailed them about it and never get back to him nor update what so ever. Again same friend, He went to the branch to ask for help for an online mishap, He never receive any positive attention or action. Asked him to go to the other bank where he transfered the money. My friend lost 150,000 pesos on lost card and 80000 from bank transfer mishap no help from BDO.
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