The quality of the product is outstanding, and the customer service was quite helpful, although they needed a bit of prompting. I returned an item due to faulty stitching and had to cover the return fee, which wasn't my fault. When I inquired about the deductions, I had to explain the damage and resend photos (which I'd already provided at the refund request stage). The team was very responsive and apologetic, ultimately resolving the issue - thank you!
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Founded by actor Luke Evans in partnership with Fran Tomas (architect and project manager) and Christopher Brown (stylist and creative consultant). BDXY is an apparel and lifestyle brand with a strong focus on classic style with a contemporary twist.
