Terrible - Avoid like the plague. TV buffers, Alexa drops in and out so cannot even play music. We also use Alexa for the bedroom alarm - never know if it will be connected or not and may miss the alarm call. Xbox of the kids buffers all the time. WFH and using Teams is pointless so I have to go out and use somewhere public if I want to run a Teams meeting. Just run yet another test and its 14.5 download and 39.9 upload. speed. Supposed to be 900 and I am sat next door to the router. Have complained numerous times and all they say is they can see it reads 900 to the poin.t of entry. the prior package form EE was much better and that didn´t fail at point of entry so either the engineer is incompetent or the router is faulty but they are not interested. Not impressed at all. 8 months in the the contract and I am considering paying it off at a cost of 600 pounds. Do yourself a favour and go for someone else.
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