Contacted BEACON via their website on Friday 12 December 2025 & got this automated reply - Thank you for contacting Beacon CHC about our FREE Information & Advice Service, we will be in touch as soon as possible.Called them at 1305, Tuesday 16 December 2025 - on hold for 15 mins then had to leave a voicemail As no response contacted them again nearly a month after my initial attempt via their website at 1926, Friday 02 January 2026 - I was then BLOCKED by the website!Access BlockedYou have been blocked from entering information on this site.We are currently working to a response time objective of 5 working days.6 working days later - nothing
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The experienced team at Beacon provide expert advice, casework and advocacy for families trying to navigate the NHS Continuing Healthcare system.
