I am full of praise for Beacon, their support was amazing and I couldn’t have navigated the CHC process without them. Particular thanks to my Beacon advocates in this incredibly difficult and often soul-destroying process. As an only child my aim has always been to do the best for my Mum and with Beacon’s help we achieved this and won our appeal (sadly learning this 2 weeks after Mum’s death). I looked at several other companies providing CHC support including Beacon, even changing my mind last minute deciding to use them over their main competitor, so glad I did. I used both their free and paid services. They guided me through the process, and I believe had my ICB Nurse Assessor been different (and person centred) we would have not required paid services. However, anyone reading this will know the CHC process is not fair and takes a lasting toll on families. Beacon never pushed their paid services (quite the opposite) they empowered me, were transparent, honest and never over promised. When I was broken by the process, I genuinely felt their support, Anna &Mia from Beacon got me through it. Mia produced a fantastic appeal document totalling 64 pages of evidence, I can’t thank them enough.
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The experienced team at Beacon provide expert advice, casework and advocacy for families trying to navigate the NHS Continuing Healthcare system.