I honestly can't see why there would be any bad reviews on this website. I've had nothing but good experience. I've done more than 30 orders with them and so far there hasn't been an issue. I've never had to contact support for anything as all my orders were correct.All my items always arrive safely in the UK and always well packaged. The quality is the standard quality that you will find everywhere else. It's not lower just because it's cheaper. And it's only cheaper because you're cutting off the middle man and the unnecessary costs by buying them yourself. Where do you think all your local retailers/resellers and amazon itself get their stock? Everything comes from China from retailers like Beadpark, Panda or Jinyun. My only one single disappointment was when I ordered some really nice pendants which were pricey for my budget, and they scratched each other on their way here. But that was my own fault, I could have easily paid the 10 pennies extra for the repackaging service and save them. There are ways around everything you just have to look around. Also, you have to remember the less time your package spends in transit the less risk your items are at. It's not always the retailer's fault. The state of some of my letters/packages I receive from Royal Mail.. I once found fresh boot prints. Please keep that in mind. It's not always the seller.They also have a review option on their website which gives points towards your next order. It doesn't matter how many stars you give, aslong as you leave a review you get the points. Just give your honest opinion which will help your own self because next time they will know and try to improve it. If you're expecting them to throw money at you, noone will do that. And in the middle of a pandemic you can't expect to return goods as it's unsafe. Points and coupons are useful too ya know.I know it might sound cringy or obvious but these people work very hard. They have thousands of customers every day. I doubt they would ignore someone or give them bad customer service for no reason. There is always a reason for everything we do. Thank you for reading and apologise for the long review.
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