I really didn’t want to have to leave a negative review, but unfortunately I feel I have no choice at this point. I placed an order with Beam Card Shop on 23rd February 2026 (Order #12989), and as of 18th March 2026, I still have not received my cards.I paid extra for shipping to England, and I am now £72 out of pocket with nothing to show for it. This purchase was meant to be a birthday gift for my husband, and because of this situation, I’m now unable to replace it in time.Initially, the staff were friendly and helpful, which I appreciated. However, I was told that my order was “forgotten” and not scanned when it left, and that it is now being returned. In the meantime, I’ve repeatedly asked for updates or a solution, but nearly four weeks later there has been no resolution.I want to make it very clear that I am desperate to receive the cards and do not want a refund at this stage, yet this is all I keep being offered. I simply want the order I paid for and for someone to take proper action to resolve this.More recently, my emails have started to go unanswered, which is very concerning. I feel I have been more than patient, but I am now worried that I may have lost my money entirely.This situation has left my family without an important birthday gift, which is especially difficult as we cannot afford to simply buy another one.I’m extremely disappointed with how this has been handled. This could and should have been resolved much sooner. Beam Card Shop really needs to do better.
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Hi Trainer!
Our mission is to serve as many TCG players and collectors as possible, always at the best prices. We offer a wide range of Pokémon, One Piece, Magic: The Gathering, and more.
For high-demand products, we apply purchase limits to ensure everyone has a fair chance to grow their collection.
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