The nappies are good quality. The customer service is very poor though. I've had orders that haven't arrived and then when I've contacted customer service, they've not really acknowledged the issue. I recently found my latest order hadn't come through and when I asked why my subscription hadn't been fulfilled, I was told my subscription is no longer active and I should resubscribe. No explanation of why this happened, no apology and no acknowledgement that the issue is on their side because I didn't change my subscription. I can see they recently migrated their website and I wonder whether the account area hasn't been properly migrated. Their responses always feel very tone deaf to the conversation.
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Founded by Charlie and Jane Wynne in 1999, Beaming Baby's mission is to Give Your Baby the Healthiest Start to Life, offering a wide range of eco baby essentials including biodegradable nappies, certified organic baby wipes and organic toiletries. We guarantee your baby will be Healthier and Happier with Beaming Baby Eco Essentials than any other brand, or your money back!See more