Absolute garbage!! I guess we're all getting screwed by them. I have a set of 90day old Beats Powerbeats Pro quit working correctly. Had to get a $325 hold in my bank account in order to get replacement. When I got the individual pieces (yes all sent separately) the case wouldn't hold a charge, the right bud just played the low battery tone and the left bud wouldn't work at all. Wouldn't even take a charge much less hold one. This time I took them to the store where the verified they were junk and sent home empty handed as they sent mine off and no loaner or even a product in store. Finally get another set ant they as well are useless. The right bud has no sound. After hours spent on the phone, sitting on a box in the store(what is it? A barn?), and then more on the chat and phone being hung up on repeatedly as they want to try replacement a third time in which I refused as they keep getting worse. Now I am simply stuck out $200+ and got a set of junk buds and a year of apple plus which I also had to pay for and yet is absolutely useless as well.
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