I will not return after purchasing a voucher for a facial. It wasn't mentioned that it was only for first-time customers. When I called to schedule, I mentioned the voucher, but no one asked about previous visits. On the day of my appointment, I casually mentioned I had been there before, and I was told I had to pay an additional fee because of it. I had already traveled a distance and felt forced to pay. This lack of communication is unprofessional, and they should clarify these details upfront.
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Casino
