We purchased a log cabin from Beaver Log Cabins in 2020, based on clear assurances that it would “last her for life” and was covered by a warranty. This cabin was bought specifically for my disabled sister, so those promises were extremely important to us.The reality has been completely unacceptable. The cabin is very poorly insulated and extremely cold. It has serious damp problems, including damp carpets, and there are clear signs of water getting in. We have even had slugs entering the cabin, including into her room.This is not only a failure in quality, but a failure to provide something safe and suitable for someone vulnerable.We have contacted the company about these issues, but they have refused to fix the problems or take responsibility, despite the warranty and the claims made at the time of sale.We feel completely misled and let down. I would strongly warn others not to rely on the promises made by this company. Our experience has been extremely distressing and disappointing.AND IT DOESN’T EVEN DESERVE A STARI can’t reply to your post!But again same old excuses and just a complete lack of responsibility . I really hope others are treated better if buying from this company and they make sure they are fully aware of what they are getting and that the product is built right and are fully advise of the constants maintenance required to upkeep this Or maybe they just reconsider their purchase entirely
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